The path to scaling a successful dental group isn't always smooth, as Dr. Bradley Dykstra candidly reveals in our raw conversation about overcoming critical staffing challenges. When unexpected provider departures left his practices struggling, he turned to temporary dentists—a decision that spiraled into financial strain and team burnout.
“They just want to come and collect their paycheck,” Dr. Dykstra shares about the locum tenens experience that cost his practice dearly. Through this painful journey, he learned crucial lessons about vetting providers, setting clear expectations, and maintaining accountability. His honest reflection offers invaluable guidance for any healthcare organization facing similar staffing dilemmas.
Beyond staffing solutions, we explore the counterintuitive strategy of consolidation. By reducing from seven locations to six, My Smile Dental Group strengthened their bottom line and optimized resources. “It's not number of locations, it's the bottom line that really counts,” emphasizes Dr. Dykstra, challenging the growth-at-all-costs mentality common in healthcare.
Looking ahead to 2025, Dr. Dykstra reveals his innovative approach to hygienist compensation—treating them as true providers with production incentives rather than fixed salaries. This forward-thinking strategy aims to attract motivated clinicians while controlling labor costs in an environment where insurance reimbursements remain stagnant despite rising expenses.
Whether you're managing temporary staffing challenges, considering practice consolidation, or reimagining compensation structures, this episode delivers actionable insights from someone who's navigated these waters. Visit mysmiledentalgroup.com to learn more about their approach to dental practice management.
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