Negotiation Part 7

Bend Reality to Your Favor

Chapter 7 of Never Split the Difference starts with a real life hostage story in the Dos Palmas located in the Philippines. We take a look at the worst failure of Chris’s career and how that lead to his discovery of the calibrated questions.

We also teach you the reason to ask “how” questions that start with How and What, but refrain form Why and any other word that can create a close ended responses.

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